Frequently Asked Questions
Everything you need to know about your hair care journey with amika.
Are amika products cruelty-free and vegan?
Yes, amika is proud to be Leaping Bunny certified cruelty-free. The majority of our products are also 100% vegan, excluding only a few specific items that contain ethically sourced ingredients like beeswax.
How can I track my order?
Once your order is processed, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We want you to love your hair! If you are not satisfied with your purchase, you can return your products within 30 days of the delivery date for a full refund, excluding shipping costs.
Are your hair tools covered by a warranty?
Absolutely. All amika hair tools come with a one-year limited warranty from the date of purchase. Ensure you register your tool on our website to activate your coverage.
Do amika products contain sulfates or parabens?
No, our entire collection is formulated without sulfates, parabens, phthalates, and other harsh chemicals to ensure the health of your hair and the longevity of your color.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.